Escrow is a financial arrangement where a trusted third party holds and regulates payment of the funds required for two parties involved in a given transaction.
1. Buyer and seller agree on terms. 2. Buyer submits payment to escrow. 3. Seller delivers the item. 4. Buyer inspects and approves. 5. Funds are released to the seller.
Yes. Funds are held in a secure escrow account until both parties are satisfied with the transaction. We use industry-standard encryption and security measures.
Payments
We accept bank transfers, credit/debit cards, and wire transfers. Payment methods may vary by region.
Once a transaction is completed and funds are released, it typically takes 1-3 business days for the seller to receive payment depending on the method.
Our fees vary based on transaction type and amount. Please visit our pricing page or contact us for detailed fee information.
Transactions
We support domain names, motor vehicles, electronics, general merchandise, jewelry, art, PPE, milestone projects, and M&A transactions.
Transactions can be cancelled before the seller ships the item. After shipping, the buyer must complete inspection or open a dispute.
If there is a dispute, our resolution team will review evidence from both parties and make a fair determination.
Account
Click the "Sign Up" button and follow the registration process. You will need to verify your email address and complete identity verification.
Navigate to your profile settings and click "Verify Identity". Upload a government-issued photo ID and a proof of address document.
Go to your account settings page where you can update your personal details, payment information, and notification preferences.
Disputes
Navigate to the transaction page and click "Open Dispute". Provide a detailed description of the issue and any supporting evidence.
Our dispute resolution team reviews all evidence submitted by both parties and makes a determination within 5-7 business days.
You can appeal the decision within 14 days by providing additional evidence. Our senior team will review your appeal.
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